Do you want to do more than just operate complex IT infrastructures? Are you passionate about modern cloud and hosting environments and eager to help ensure that hundreds of customers can work reliably every day?
Then join our team!
As a Managed Service Administrator (m/f/d), you will be responsible for the stable, secure, and high-performing operation of our central managed service environment. Together with our Engineering, Service Delivery, and Support teams, you will ensure that our customers always have reliable access to their business-critical legal software systems.
Your workplace / location
Flexible: either from your home office or from one of our office locations within Germany.
Managed Service Administrator (m/f/d)
Karlsruhe, DE, Lauf a. d. Pegnitz, DE, Nordwalde, DE, Remote, Germany...
Full-time
Permanent employee
Short description
Your mission
Operations & Administration
Support & Incident Management
Security & Compliance
Deployment & Automation
- Operate and continuously improve our managed service infrastructure based on VMware vSphere and OpenStack
- Set up, maintain, and scale customer environments
- Monitor and optimize platform performance across compute, storage, and networking
- Manage and automate updates, hotfixes, and patching processes
Support & Incident Management
- Analyze and resolve incidents in 2nd- and 3rd-level support
- Collaborate with hosting partners on infrastructure topics and escalations
- Troubleshoot complex application and infrastructure issues
Security & Compliance
- Implement security policies as well as backup and recovery strategies
- Continuously harden operating systems, services, and middleware
- Ensure compliance with data protection and GDPR requirements
Deployment & Automation
- Further develop deployment pipelines for new customer environments
- Automate standard processes such as provisioning and patch management
- Create and maintain technical documentation and runbooks
Your profile
- Experience administering VMware vSphere environments
- Solid knowledge of OpenStack (compute, storage, networking)
- Strong experience in Windows Server administration (AD, GPO, RDS, file services)
- Experience with terminal server environments (RDS, ideally Citrix)
- Basic understanding of VPNs, firewalls, VLANs, and load balancing
- Very good written and spoken German and English skills
- Analytical mindset and a structured approach to problem-solving
- Strong service orientation and communication skills
- Enthusiasm for complex technical environments and continuous improvement
- Ability to work independently while also being a strong team player
Nice to have
- Experience with automation tools such as PowerShell or Ansible
- Familiarity with monitoring solutions such as PRTG, Zabbix, or Prometheus
- Understanding of multi-tenant environments and multi-tenant architectures
Application process
- Digital introduction: In a 20-minute conversation with our recruiter, we’ll discuss our mutual expectations.
- Video interview: Afterwards, you’ll meet your future manager and take a deeper dive into the role and relevant technical topics in a virtual interview.
- On-site interview & getting to know the team: You’ll visit our headquarters in Karlsruhe, where we’ll do a technical deep dive together based on a practical example alongside one of our team members. In addition, you’ll have the opportunity to gain further insights into our working environment and meet more of your future colleagues.
Benefits
Our full benefits & perks are explained in our recruitment process, but on our career site you will have a good overview: https://www.stp.one/en/careers. As a european company, each country works differently, but some benefits/perks are for all employees:
- Learning & Development budget
- Employee referral bonus
- Mobility: company bikeleasing, support in public transportation
- Workation: up to 30 days per year within EU
- Workplace glasses
- Tax-free benefits
- Events & Company celebrations (summer party, annual kick-off,..)
- Flexible work models
- English courses for all levels
Contact details
About us
Sharing Trust and Passion for Unity
One Team. One Mission: We are Septeo CNEE (ex.stp.one) and together we simplify legal work.
In our industry, we have the opportunity to drive innovation every day. The great ideas of our colleagues ensure that we are shaping the AI-driven future of legal tech. You can help our clients to be successful and enable smart digital experience. Across various locations, all of us collaborate with purpose, creativity, and passion to redefine how legal professionals work.
At Septeo (ex. stp.one) everyone has a voice. We believe in the strength of diversity and are proud to bring together people from different backgrounds, skill sets, and walks of life - because it’s these unique perspectives that drive innovation and success.
Your impact matters
Join us in our journey to become the market leader across Europe. Be yourself, thrive in a supportive environment, and take pride in being a key player in our success story. Discover the difference you can make in an organization that values you as an individual and as an essential part of our thriving community.
What our People can expect
At Septeo (ex. stp.one), we’ve created a workplace that values your individuality and your contribution. We foster diversity and we know that everyone has different preferences and needs. Therefore, we ensure that our people have choices to maintain the best work-life-fit. Enjoy the perks of working from anywhere or from an innovative workspace, workcation experiences, and continuous learning.
Join Septeo (ex. stp.one)
Our focus goes beyond innovative software solutions, we believe in the power of our people to shape the future of legal tech and the digital economy. We amplify each other and forge trust sharing knowledge, offering encouragement, celebrate our team effort and cherishing our differences: stp.one is where your unique journey meets professional growth.
One Team. One Mission: We are Septeo CNEE (ex.stp.one) and together we simplify legal work.
In our industry, we have the opportunity to drive innovation every day. The great ideas of our colleagues ensure that we are shaping the AI-driven future of legal tech. You can help our clients to be successful and enable smart digital experience. Across various locations, all of us collaborate with purpose, creativity, and passion to redefine how legal professionals work.
At Septeo (ex. stp.one) everyone has a voice. We believe in the strength of diversity and are proud to bring together people from different backgrounds, skill sets, and walks of life - because it’s these unique perspectives that drive innovation and success.
Your impact matters
Join us in our journey to become the market leader across Europe. Be yourself, thrive in a supportive environment, and take pride in being a key player in our success story. Discover the difference you can make in an organization that values you as an individual and as an essential part of our thriving community.
What our People can expect
At Septeo (ex. stp.one), we’ve created a workplace that values your individuality and your contribution. We foster diversity and we know that everyone has different preferences and needs. Therefore, we ensure that our people have choices to maintain the best work-life-fit. Enjoy the perks of working from anywhere or from an innovative workspace, workcation experiences, and continuous learning.
Join Septeo (ex. stp.one)
Our focus goes beyond innovative software solutions, we believe in the power of our people to shape the future of legal tech and the digital economy. We amplify each other and forge trust sharing knowledge, offering encouragement, celebrate our team effort and cherishing our differences: stp.one is where your unique journey meets professional growth.